FAQ’s

I ordered my ticket online, how will I RECEIVE my ticket?
Tickets ordered online are e-tickets.  Check your email INBOX for your Order Confirmation from Eventbrite. Your e-tickets will be attached to your Order Confirmation email. Make sure to print them out and bring them to a festival admission booth location. IMPORTANT: If you do not see your Order Confirmation in your Inbox, make sure to check your junk/spam folder.

Do I need to PRINT out my tickets?
YES. Print out your tickets and redeem them at our festival Admission Trailers.

Where do I REDEEM my ticket?
Bring your printout-ticket to one of our festival Admission Sales Trailer in Sacramento to exchange for a festival credential.

Can I bring my printout-ticket directly to a music venue?
No. Redeem your home-printed Eventbrite ticket for a badge or wristband at one of our Admission Sales Trailers.

I bought two tickets, and they both have my name on them. Will this be a problem?
No. The name on your ticket does not matter. Just make sure the bar code on your tickets are not damaged when you print them out.

Do you offer a discount for FAMILIES?
YOUTH = Ages 13-20 (approx. half-price) KIDS ages 12 and younger admitted FREE!  (Previously 6 and younger.)

How do I find WHEN and WHERE my favorite band is playing?
Purchase a $5 festival program when you redeem your ticket at one of our box offices. The festival SCHEDULE is posted online.